Touch the pain point
In touching a consumer’s pain point, you’re lending urgency to your market-
ing message. Consumers won’t act unless they feel an urgent pain that they
need to remedy. So, as bad as it sounds, you have to use your marketing mes-
sage to rub salt into the wound before presenting your unique solution.
Suppose my target market wants to lose weight. The pain point in this situa-
tion is the feeling of frustration with their current state of being and the expe-
rience of failing to find a sufficient remedy to fix the problem once and for
all. Individuals who have tried weight-loss programs without success feel like
they have failed. Additionally, many people are embarrassed about starting a
new program in public. In my USP, I address that need, and in my marketing
efforts, I’ll find a way to touch the pain point to awaken consumers’ attention.
Some of you may be thinking, “I just sell lip balm. I can’t make anything of
all this pain talk.” Think about this way: If you’ve ever had chapped lips, you
know that it’s a painful experience. You keep licking them, it’s difficult to eat,
and it feels like the skin on your lips is being stretched to capacity. Your con-
sumers must feel the pain in order to make the purchase. It can be a physical
pain, an emotional pain, or even a pain because they continually run out of
time. You must look at your product from the perspective of your potential
consumer. Why do they care about your product?
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